Return and refund policy
Returns and refunds
How to send something back, and when we refund you.
Returns
You can ask to return an item within 7 days of delivery. It should be unused, with its tags and original packaging.
To start a return, email or call with your order number and the reason.
Damaged or wrong items
If an item arrives damaged or is not what you ordered, tell us within 48 hours of delivery with a photo of the item and the package. We will replace it or refund you in full, including shipping.
Items we cannot take back
- Items made or altered to order
- Innerwear, and personal-care products that have been opened
- Digital products and downloads once delivered
Refunds
Once we receive and check a return, we refund to the original payment method within 7 working days. For cash-on-delivery orders we refund to a bank account or UPI ID you give us. Your bank may take a few more days to show it.
Cancellations
You can cancel an order at no charge before it is shipped.